Frequently Asked Questions
Everything you need to know about shopping with Shopssmartly
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
Shopssmartly accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website. You can also track your status directly in your account dashboard.
Are the products on Shopssmartly authentic and high quality?
Yes, we source our products directly from vetted manufacturers and authorized distributors to ensure that every item meets our strict quality control standards.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement. After that, the order may have already entered the shipping process.