Returns & Exchanges Policy

At Shopssmartly, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth and efficient refund or exchange process.

Return Process

• 1.
  Initiate Your Return

  Log into your Shopssmartly account and navigate to your order history to select the items you wish to return and receive a return authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Ship the Package

  Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.